TERMS OF SERVICE/REFUND POLICY

Terms and Conditions of Use 2026

In order to access or use this website, you must first read and accept these terms and conditions of use. If you are accessing this website as an employee or representative of a company or organization, these terms of use are binding upon both you individually and that company or organization, and references to “you” or “your” shall apply to you individually and such company or organization.
This website, located at the url Shoehabitsd.com , is operated by Shoehabit. We provide use of the website subject to these terms and conditions of use. These terms are effective as of the date set forth above and apply to all visitors or users of the website (collectively, “you” or “your”) and any other website on which the terms are posted, as well as the participation in any activities and services provided by us on and through the website (except to the extent stated otherwise on a specific page), including purchasing products (the “services”). These terms are a legal agreement between you and us, and they contain important information on your legal rights, remedies and obligations. By accessing, browsing or otherwise using the website or its services, you: (i) acknowledge that you have read and understand, and are agreeing, on your own behalf and on behalf of your minor children visiting or using this website, to be bound by these terms and that you are agreeing to comply with all applicable laws, rules and regulations; and (ii) represent that you are an adult and have the legal capacity to enter a contract in the jurisdiction where you reside. You further acknowledge and agree that your access to and use of the website and the services are valuable benefits that you receive by agreeing to, and complying with, these terms. You may not access, browse or use the website or its services and you should discontinue these activities immediately, if you: (a) do not agree to these terms; or (b) are prohibited from accessing or using the website or the services by applicable law.

We may change or revise these terms at any time, for any reason at our sole discretion and without notice. Your continued use of the website or its services after a posted change or revision in these terms signifies your acceptance of any such change or revision. For this reason, please visit this page on a regular basis to ensure that you are familiar with the most recent version of these terms. In the case of any violation of these terms, we reserve the right to seek all remedies available for such violation, whether by law, in equity or otherwise. Your failure to follow these terms may result in suspension or termination of your access to the website, without notice, in addition to other available remedies.

Product Authenticity & Condition Disclosure
Authenticity Guarantee
We stand behind the authenticity of every item we sell. All products offered through our store are guaranteed to be authentic.
Each item undergoes a careful internal review process prior to being listed for sale. Our team conducts detailed inspections that may include evaluating materials, craftsmanship, stitching, hardware, serial markings, branding details, and overall construction consistent with authentic manufacturing standards.
In addition to our internal review process, certain items may also be evaluated through professional third-party authentication services to provide an additional layer of verification. We only source inventory from trusted suppliers and established secondary-market channels to further ensure authenticity.
Our goal is to provide customers with confidence and transparency when purchasing luxury resale products.
Condition & Wear Disclosure
Due to the nature of pre-owned and vintage luxury goods, items may show signs of prior use including but not limited to minor wear, creasing, scuffs, fading, fading, discoloration, or other cosmetic imperfections consistent with normal use and age. Any significant condition details will be disclosed to the best of our ability through product descriptions and/or photographs.
All items are sold as-is in their present condition. Customers are strongly encouraged to carefully review all listing details, product descriptions, and images prior to completing a purchase.

Anti-Counterfeit Policy
We maintain a strict zero-tolerance policy toward counterfeit merchandise. Any item suspected of being counterfeit is immediately rejected and will not be listed for sale under any circumstances.
If an authenticity concern arises regarding a purchased item, we reserve the right to request verification through a recognized professional authentication service. Claims or disputes regarding authenticity must be supported by credible authentication evidence from an established and reputable authentication provider.
We take the integrity of the luxury resale marketplace seriously and are committed to maintaining the highest standards when sourcing and selling inventory.

Intellectual Property & Trademark Disclaimer
All trademarks, brand names, logos, product names, images, and related intellectual property referenced on our website remain the property of their respective owners.
The use of these trademarks and brand identifiers is strictly for descriptive and identification purposes only in order to accurately represent the items being offered for resale. Such use does not imply any affiliation, sponsorship, endorsement, or partnership with the respective trademark holders.
Our store operates solely within the secondary resale market, and all branded products offered for sale were lawfully acquired prior to resale.
If you have any questions regarding an item's authenticity, condition, or details prior to purchase, we encourage you to contact us for additional information. We are committed to transparency and providing accurate representations of the products we offer.
By completing a purchase, you acknowledge and agree to these terms.

Returns, Exchanges & Shipping Policy
Thank you for shopping with us. We take pride in our products and carefully prepare every order before it is shipped.
All Sales Are Final
Due to the nature of our products and for quality control and safety reasons, all sales are final. We do not accept returns, refunds, or exchanges once an order has been placed and processed.
Please review your order carefully before completing your purchase, including product selections, quantities, and shipping information.
Order Accuracy
Customers are responsible for ensuring that all information provided at checkout—including the shipping address—is accurate and complete. We are not responsible for orders shipped to an incorrect address provided by the customer.
Shipping & Carrier Responsibility
Once an order has been shipped and transferred to the shipping carrier, responsibility for the package transfers to the carrier. We are not responsible for packages that are lost, stolen, damaged, delayed, or misdelivered during transit.
If you experience an issue with delivery, we recommend contacting the shipping carrier directly to file a claim or request further assistance.
Delivery Issues
If tracking information shows that a package has been delivered but you cannot locate it, please:

• Check with household members or neighbors
• Verify the delivery location listed in the tracking details
• Contact the shipping carrier for assistance

Order Questions
If you have questions about your order prior to shipment, please contact us as soon as possible. While we cannot guarantee changes after an order has been placed, we will do our best to assist when possible.
By completing a purchase with us, you acknowledge and agree to this Returns, Exchanges, and Shipping Policy.