REFUND POLICY
Returns, Exchanges & Shipping Policy
Thank you for shopping with us. We take pride in our products and carefully prepare every order before it is shipped.
All Sales Are Final
Due to the nature of our products and for quality control and safety reasons, all sales are final. We do not accept returns, refunds, or exchanges once an order has been placed and processed.
Please review your order carefully before completing your purchase, including product selections, quantities, and shipping information.
Order Accuracy
Customers are responsible for ensuring that all information provided at checkout—including the shipping address—is accurate and complete. We are not responsible for orders shipped to an incorrect address provided by the customer.
Shipping & Carrier Responsibility
Once an order has been shipped and transferred to the shipping carrier, responsibility for the package transfers to the carrier. We are not responsible for packages that are lost, stolen, damaged, delayed, or misdelivered during transit.
If you experience an issue with delivery, we recommend contacting the shipping carrier directly to file a claim or request further assistance.
Delivery Issues
If tracking information shows that a package has been delivered but you cannot locate it, please:
- Check with household members or neighbors
- Verify the delivery location listed in the tracking details
- Contact the shipping carrier for assistance
Order Questions
If you have questions about your order prior to shipment, please contact us as soon as possible. While we cannot guarantee changes after an order has been placed, we will do our best to assist when possible.
By completing a purchase with us, you acknowledge and agree to this Returns, Exchanges, and Shipping Policy.